Experience

Project Manager and Business Intelligence professional with hands-on experience in leading large-scale national training, certification, and consulting initiatives across Saudi Arabia. Focused on structured execution, data-driven decision-making, and delivering measurable impact.

Portrait of portfolio creator
Portrait of portfolio creator
Portrait of portfolio creator

Aug 2023 – Present

Project Manager - Swiss Hospitality Co & STTAR INSTUT

Role Summary

Leading national training and professional certification initiatives across multiple regions in Saudi Arabia. Responsible for project planning, execution, stakeholder coordination, reporting, and performance monitoring using data and digital systems.

Key Highlights

  • Led national training initiatives reaching 45,000+ trainees across 13 regions

  • Managed professional certification programs graduating 2,500+ trainees within 3 months

  • Coordinated stakeholders, training providers, and operational teams nationwide

  • Built dashboards and reports to support data-driven decision-making

  • Optimized budgets and improved operational efficiency

Jan 2022 – Jul 2023

Project Coordinator - Swiss Hospitality Co & STTAR INSTUT

Role Summary

Supported the coordination and execution of large-scale training programs, focusing on operations, reporting, and trainee follow-up across multiple regions.

Key Highlights

  • Coordinated training programs for 11,000+ participants

  • Supported delivery of internationally accredited tourism certifications

  • Developed reports to track progress, quality, and outcomes

  • Assisted in managing partnerships with chambers of commerce and training providers

Sep 2020 – Jan 2022

Administrator - Shati Al Wasl Trading Est.

Role Summary

Supported business operations, administration, and reporting while contributing to operational improvements and business growth.

Key Highlights

  • Progressed from operational role to administrative position

  • Contributed to a 40% increase in sales through improved processes

  • Supported digital presence and operational organization

  • Managed import operations and regulatory coordination

MY CORE SKILLS FRAMEWORK

A structured skill set built to deliver national initiatives with measurable impact.

01.

Project Management & Planning

  • Project Planning & Scheduling

  • Budgeting & Resource Management

  • Risk & Issue Management

  • Scope & Governance

01.

Project Management & Planning

  • Project Planning & Scheduling

  • Budgeting & Resource Management

  • Risk & Issue Management

  • Scope & Governance

01.

Project Management & Planning

  • Project Planning & Scheduling

  • Budgeting & Resource Management

  • Risk & Issue Management

  • Scope & Governance

Research & Strategy
Research & Strategy
Research & Strategy

02.

Program Design & Quality

  • Training Program Design

  • Quality Assurance & Compliance

  • Stakeholder Alignment

  • SOPs & Documentation

02.

Program Design & Quality

  • Training Program Design

  • Quality Assurance & Compliance

  • Stakeholder Alignment

  • SOPs & Documentation

02.

Program Design & Quality

  • Training Program Design

  • Quality Assurance & Compliance

  • Stakeholder Alignment

  • SOPs & Documentation

Feedback & Refinement
Feedback & Refinement
Feedback & Refinement

03.

Execution & Operations

  • Multi-region Operations Management

  • Vendor / Provider Coordination

  • Team Leadership & Follow-up

  • Issue Resolution & Escalation

03.

Execution & Operations

  • Multi-region Operations Management

  • Vendor / Provider Coordination

  • Team Leadership & Follow-up

  • Issue Resolution & Escalation

03.

Execution & Operations

  • Multi-region Operations Management

  • Vendor / Provider Coordination

  • Team Leadership & Follow-up

  • Issue Resolution & Escalation

04.

Multi-region Operations Management

  • Power BI Dashboards

  • KPI Design & Performance Tracking

  • Executive Reporting

  • Data Analysis (Excel / Zoho Analytics)

04.

Multi-region Operations Management

  • Power BI Dashboards

  • KPI Design & Performance Tracking

  • Executive Reporting

  • Data Analysis (Excel / Zoho Analytics)

04.

Multi-region Operations Management

  • Power BI Dashboards

  • KPI Design & Performance Tracking

  • Executive Reporting

  • Data Analysis (Excel / Zoho Analytics)

05.

CRM & Automation

  • Zoho CRM Setup & Optimization

  • Workflows & Automations (Zoho Flow / Zapier / n8n)

  • Forms & Integrations (Zoho Forms / Web)

  • Shopify / WordPress Integrations

05.

CRM & Automation

  • Zoho CRM Setup & Optimization

  • Workflows & Automations (Zoho Flow / Zapier / n8n)

  • Forms & Integrations (Zoho Forms / Web)

  • Shopify / WordPress Integrations

05.

CRM & Automation

  • Zoho CRM Setup & Optimization

  • Workflows & Automations (Zoho Flow / Zapier / n8n)

  • Forms & Integrations (Zoho Forms / Web)

  • Shopify / WordPress Integrations

Testing & Optimization
Portrait of portfolio creator
Portrait of portfolio creator
Portrait of portfolio creator

Hi

Hi

Hi

Let's work together

Let’s build something impactful together—whether it’s your brand, your website, or your next big idea.

Experience

Project Manager and Business Intelligence professional with hands-on experience in leading large-scale national training, certification, and consulting initiatives across Saudi Arabia. Focused on structured execution, data-driven decision-making, and delivering measurable impact.

Portrait of portfolio creator
Portrait of portfolio creator
Portrait of portfolio creator

Aug 2023 – Present

Project Manager - Swiss Hospitality Co & STTAR INSTUT

Role Summary

Leading national training and professional certification initiatives across multiple regions in Saudi Arabia. Responsible for project planning, execution, stakeholder coordination, reporting, and performance monitoring using data and digital systems.

Key Highlights

  • Led national training initiatives reaching 45,000+ trainees across 13 regions

  • Managed professional certification programs graduating 2,500+ trainees within 3 months

  • Coordinated stakeholders, training providers, and operational teams nationwide

  • Built dashboards and reports to support data-driven decision-making

  • Optimized budgets and improved operational efficiency

Jan 2022 – Jul 2023

Project Coordinator - Swiss Hospitality Co & STTAR INSTUT

Role Summary

Supported the coordination and execution of large-scale training programs, focusing on operations, reporting, and trainee follow-up across multiple regions.

Key Highlights

  • Coordinated training programs for 11,000+ participants

  • Supported delivery of internationally accredited tourism certifications

  • Developed reports to track progress, quality, and outcomes

  • Assisted in managing partnerships with chambers of commerce and training providers

Sep 2020 – Jan 2022

Administrator - Shati Al Wasl Trading Est.

Role Summary

Supported business operations, administration, and reporting while contributing to operational improvements and business growth.

Key Highlights

  • Progressed from operational role to administrative position

  • Contributed to a 40% increase in sales through improved processes

  • Supported digital presence and operational organization

  • Managed import operations and regulatory coordination

MY CORE SKILLS FRAMEWORK

A structured skill set built to deliver national initiatives with measurable impact.

01.

Project Management & Planning

  • Project Planning & Scheduling

  • Budgeting & Resource Management

  • Risk & Issue Management

  • Scope & Governance

01.

Project Management & Planning

  • Project Planning & Scheduling

  • Budgeting & Resource Management

  • Risk & Issue Management

  • Scope & Governance

01.

Project Management & Planning

  • Project Planning & Scheduling

  • Budgeting & Resource Management

  • Risk & Issue Management

  • Scope & Governance

Research & Strategy
Research & Strategy
Research & Strategy

02.

Program Design & Quality

  • Training Program Design

  • Quality Assurance & Compliance

  • Stakeholder Alignment

  • SOPs & Documentation

02.

Program Design & Quality

  • Training Program Design

  • Quality Assurance & Compliance

  • Stakeholder Alignment

  • SOPs & Documentation

02.

Program Design & Quality

  • Training Program Design

  • Quality Assurance & Compliance

  • Stakeholder Alignment

  • SOPs & Documentation

Feedback & Refinement
Feedback & Refinement
Feedback & Refinement

03.

Execution & Operations

  • Multi-region Operations Management

  • Vendor / Provider Coordination

  • Team Leadership & Follow-up

  • Issue Resolution & Escalation

03.

Execution & Operations

  • Multi-region Operations Management

  • Vendor / Provider Coordination

  • Team Leadership & Follow-up

  • Issue Resolution & Escalation

03.

Execution & Operations

  • Multi-region Operations Management

  • Vendor / Provider Coordination

  • Team Leadership & Follow-up

  • Issue Resolution & Escalation

04.

Multi-region Operations Management

  • Power BI Dashboards

  • KPI Design & Performance Tracking

  • Executive Reporting

  • Data Analysis (Excel / Zoho Analytics)

04.

Multi-region Operations Management

  • Power BI Dashboards

  • KPI Design & Performance Tracking

  • Executive Reporting

  • Data Analysis (Excel / Zoho Analytics)

04.

Multi-region Operations Management

  • Power BI Dashboards

  • KPI Design & Performance Tracking

  • Executive Reporting

  • Data Analysis (Excel / Zoho Analytics)

05.

CRM & Automation

  • Zoho CRM Setup & Optimization

  • Workflows & Automations (Zoho Flow / Zapier / n8n)

  • Forms & Integrations (Zoho Forms / Web)

  • Shopify / WordPress Integrations

05.

CRM & Automation

  • Zoho CRM Setup & Optimization

  • Workflows & Automations (Zoho Flow / Zapier / n8n)

  • Forms & Integrations (Zoho Forms / Web)

  • Shopify / WordPress Integrations

05.

CRM & Automation

  • Zoho CRM Setup & Optimization

  • Workflows & Automations (Zoho Flow / Zapier / n8n)

  • Forms & Integrations (Zoho Forms / Web)

  • Shopify / WordPress Integrations

Testing & Optimization
Portrait of portfolio creator
Portrait of portfolio creator
Portrait of portfolio creator

Hi

Hi

Hi

Let's work together

Let’s build something impactful together—whether it’s your brand, your website, or your next big idea.

Experience

Project Manager and Business Intelligence professional with hands-on experience in leading large-scale national training, certification, and consulting initiatives across Saudi Arabia. Focused on structured execution, data-driven decision-making, and delivering measurable impact.

Portrait of portfolio creator
Portrait of portfolio creator
Portrait of portfolio creator

Aug 2023 – Present

Project Manager - Swiss Hospitality Co & STTAR INSTUT

Role Summary

Leading national training and professional certification initiatives across multiple regions in Saudi Arabia. Responsible for project planning, execution, stakeholder coordination, reporting, and performance monitoring using data and digital systems.

Key Highlights

  • Led national training initiatives reaching 45,000+ trainees across 13 regions

  • Managed professional certification programs graduating 2,500+ trainees within 3 months

  • Coordinated stakeholders, training providers, and operational teams nationwide

  • Built dashboards and reports to support data-driven decision-making

  • Optimized budgets and improved operational efficiency

Jan 2022 – Jul 2023

Project Coordinator - Swiss Hospitality Co & STTAR INSTUT

Role Summary

Supported the coordination and execution of large-scale training programs, focusing on operations, reporting, and trainee follow-up across multiple regions.

Key Highlights

  • Coordinated training programs for 11,000+ participants

  • Supported delivery of internationally accredited tourism certifications

  • Developed reports to track progress, quality, and outcomes

  • Assisted in managing partnerships with chambers of commerce and training providers

Sep 2020 – Jan 2022

Administrator - Shati Al Wasl Trading Est.

Role Summary

Supported business operations, administration, and reporting while contributing to operational improvements and business growth.

Key Highlights

  • Progressed from operational role to administrative position

  • Contributed to a 40% increase in sales through improved processes

  • Supported digital presence and operational organization

  • Managed import operations and regulatory coordination

MY CORE SKILLS FRAMEWORK

A structured skill set built to deliver national initiatives with measurable impact.

01.

Project Management & Planning

  • Project Planning & Scheduling

  • Budgeting & Resource Management

  • Risk & Issue Management

  • Scope & Governance

01.

Project Management & Planning

  • Project Planning & Scheduling

  • Budgeting & Resource Management

  • Risk & Issue Management

  • Scope & Governance

01.

Project Management & Planning

  • Project Planning & Scheduling

  • Budgeting & Resource Management

  • Risk & Issue Management

  • Scope & Governance

Research & Strategy
Research & Strategy
Research & Strategy

02.

Program Design & Quality

  • Training Program Design

  • Quality Assurance & Compliance

  • Stakeholder Alignment

  • SOPs & Documentation

02.

Program Design & Quality

  • Training Program Design

  • Quality Assurance & Compliance

  • Stakeholder Alignment

  • SOPs & Documentation

02.

Program Design & Quality

  • Training Program Design

  • Quality Assurance & Compliance

  • Stakeholder Alignment

  • SOPs & Documentation

Feedback & Refinement
Feedback & Refinement
Feedback & Refinement

03.

Execution & Operations

  • Multi-region Operations Management

  • Vendor / Provider Coordination

  • Team Leadership & Follow-up

  • Issue Resolution & Escalation

03.

Execution & Operations

  • Multi-region Operations Management

  • Vendor / Provider Coordination

  • Team Leadership & Follow-up

  • Issue Resolution & Escalation

03.

Execution & Operations

  • Multi-region Operations Management

  • Vendor / Provider Coordination

  • Team Leadership & Follow-up

  • Issue Resolution & Escalation

04.

Multi-region Operations Management

  • Power BI Dashboards

  • KPI Design & Performance Tracking

  • Executive Reporting

  • Data Analysis (Excel / Zoho Analytics)

04.

Multi-region Operations Management

  • Power BI Dashboards

  • KPI Design & Performance Tracking

  • Executive Reporting

  • Data Analysis (Excel / Zoho Analytics)

04.

Multi-region Operations Management

  • Power BI Dashboards

  • KPI Design & Performance Tracking

  • Executive Reporting

  • Data Analysis (Excel / Zoho Analytics)

05.

CRM & Automation

  • Zoho CRM Setup & Optimization

  • Workflows & Automations (Zoho Flow / Zapier / n8n)

  • Forms & Integrations (Zoho Forms / Web)

  • Shopify / WordPress Integrations

05.

CRM & Automation

  • Zoho CRM Setup & Optimization

  • Workflows & Automations (Zoho Flow / Zapier / n8n)

  • Forms & Integrations (Zoho Forms / Web)

  • Shopify / WordPress Integrations

05.

CRM & Automation

  • Zoho CRM Setup & Optimization

  • Workflows & Automations (Zoho Flow / Zapier / n8n)

  • Forms & Integrations (Zoho Forms / Web)

  • Shopify / WordPress Integrations

Testing & Optimization
Portrait of portfolio creator
Portrait of portfolio creator
Portrait of portfolio creator

Hi

Hi

Hi

Let's work together

Let’s build something impactful together—whether it’s your brand, your website, or your next big idea.